International Calling
Once phone calls are activated, you can enable international calling. This will allow you to make outbound calls to international numbers.
There is no additional cost to receive calls from international numbers. However, there is an additional cost to make calls to international numbers.
Outbound international calls are billed by the minute, and rates vary by country/region. Charges for outbound international calls are included on your Mangomint subscription invoice.
Link copiedEnabling international callingLink copied
Enabling international calling allows you to make outbound calls to international numbers.
To enable international calling, you must be an Admin user. Open the Settings app and go to Business Setup > Phone Numbers > Manage settings.
Enable the International Calling toggle.
Link copiedViewing international calling ratesLink copied
There is no additional cost to receive calls from international numbers. However, there is an additional cost to make calls to international numbers.
Outbound international calls are billed by the minute, and rates vary by country/region. Charges for outbound international calls are included on your Mangomint subscription invoice.
To view a list of current international calling rates, you must be an Admin user. Open the Settings app and go to Business Setup > Phone Numbers > Manage settings.
Select View international calling rates. Rates vary by country/region and are subject to change.
Link copiedTracking your spend limit for international callsLink copied
By default, your account includes a $100 spending limit (single-location businesses) or a $200 spending limit (multi-location businesses) per billing period for outbound international calls.
To track how much you have spent toward your spending limit, you can select Subscription from your profile menu to open the Subscription screen and view the Phone Call Usage section. To access the Subscription screen, you must have the Can manage billing toggle enabled in your Staff Member settings.
If you would like to increase your spending limit, please reach out to chat support.
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