Client-Specific Service Durations

You can add custom service durations for specific clients, which is helpful if certain clients take more or less time for a service than the default service duration.

Once a client has a custom service duration, their custom duration will be automatically applied for appointments booked via the calendar and online.

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Adding a custom service duration for a client

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To add a custom service duration for a client, you can either add the custom duration during booking, or via the client details.

To add a custom duration during booking, update the duration and select Save duration for this client. Once saved, the duration will be automatically applied for appointments booked via the calendar and online.

To add a custom duration via the client details, open the client details and select the Adjustments tab.

Select Add custom duration.

Select the service and the custom duration for this client. Once added, the duration will be automatically applied for appointments booked via the calendar and online.

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Viewing & updating custom service durations for a client

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Once a custom service duration is added for a client, you can view and update the client’s custom service durations via the client details.

Open the client details and select the Adjustments tab to view, update, or remove custom service durations for the client.