FAQ: Gift Cards

Yes, gift cards and gift card promotions can be purchased in advance and scheduled to be sent to the recipient on a later date.

• When purchasing a gift card for someone else online, clients can specify the date when the gift card should be sent to the recipient.

• If a client purchased a gift card for someone else in person, you can schedule a digital copy of the gift card that will be sent to the recipient on a specific date.

Yes, you can receive a notification every time a gift card is purchased online.

When a gift card is purchased online, you can send an email with the gift card details to an internal email address. This email will also let you know if the client's credit card details or billing address could not be verified, which could indicate increased fraud risk. You can also enable an in-app or push notification to be notified when a gift card is purchased online.

The Gift Card reports in the Reports app allow you to track gift card usage, balances, and sales. The quantities and sales totals of gift cards can be viewed by month or a custom time period.

You can track and manage gift cards in the Gift Cards app, including editing and deleting gift cards. Gift cards can also be found in the Wallet tab in the client details.