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Automated Flows

Flows is a highly flexible tool for automating personalized emails and text messages, ensuring your clients receive the right message at the right time.

By setting up flows based on specific trigger events, you can send tailored messages—including marketing messages—that adapt to each client’s journey.

Once your flows are set up, they run on autopilot, saving you time by sending relevant messages automatically.

  • Send review requests and rebooking reminders to clients.

  • Provide custom pre and post-care instructions based on booked services.

  • Cross-sell and upsell memberships, packages, gift cards, and products.

  • Notify your team of key events, such as external form submissions.

  • Select from various pre-built flows that can be easily customized.

To enable the Flows app, go to Apps > Manage apps > Flows and select Enable.

To learn more about flows:

The articles in this section cover flows, including creating flows, viewing flow statistics, and more.

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