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Client Filters for Automated Flows

When building an automated flow, you can add conditions to the flow to check for specific client criteria, such as membership status or appointment history.

You can also apply filters to conditions to further customize your flows. For example, you can check whether a client has or does not have a specific membership plan.

Note

Filters can be useful when applied to trigger conditions, as shown below. This ensures that only clients who meet the filters will enter the flow, giving you more accurate flow statistics.

The table below outlines all the available conditions for flows.

Condition

Description

How you can filter this condition

Client attributes

Check if the client's profile has or does not have specific attributes.

• Gender

• Tag

• Referred by

• Client notes

Client future appointments

Check if the client has or does not have future appointments.

• Staff member

• Service

• Service category

• Location

• Resource

• Appointment note

• Date

• Incomplete forms

Client past appointments

Check if the client has or does not have past appointments.

• Staff member

• Service

• Service category

• Location

• Resource

• Appointment note

• Date

• Incomplete forms

Client sales

Check if the client has or does not have sales history.

• Amount

• Date

• Location

Client memberships

Check if the client has or does not have a membership.

• Membership plan

• Status

• Start date

Client product purchases

Check if the client has or does not have product purchase history.

• Product

• Product category

• Date

Client gift card purchases

Check if the client has or does not have gift card purchase history.

• Amount

• Date

Client packages

Check if the client has or does not have a package.

• Package type

Client total spend

Check how much the client has spent in total sales. Includes services, products, gift cards, packages, new memberships, and membership renewals.

• Amount

• Date

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