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Everything you need to know about Mira, Mangomint’s AI receptionist for beauty & wellness

The most powerful AI receptionist for salons and spas runs on Mangomint.

Everything you need to know about Mira, Mangomint’s AI receptionist for beauty & wellness
Clara Winter
By Clara Winter

Beauty & Wellness Writer

On October 21, 2026, Mangomint launched Mira, the 24/7 AI receptionist for the beauty and wellness industry. Mira handles front desk tasks like scheduling and client communication to help you save time, book more appointments, and respond to clients faster.

What does Mira do?

Mira manages your entire front desk, including:

  • Answers incoming calls and texts 24/7

  • Books new appointments

  • Cancels and reschedules appointments

  • Creates new client profiles

  • Manages waitlist notifications

  • Shares general business information, like parking directions and hours

  • Walks through your service menu with clients, and helps make decisions

  • Collects deposits for certain services

  • Adapts to your policies, feedback, and business changes

  • Knows your clients, from the services they’ve received to the products they’ve purchased

  • Asks for Google reviews after appointments

Mira gives you the confidence to grow as an owner

"Mira has booked customers that I would have missed because I'm with customers. She's part of the team." - Roberta, Owner, Smudge Nail Bar

Who is Mira for?

Mira was built specifically for the beauty and wellness industry, which includes salons, day spas, med spas, massage studios, tattoo shops, and more. If a business has a receptionist, she is the perfect after-hours teammate. If they don’t have a receptionist, she is always handling the front desk so the team can prioritize other things.

How does Mira work?

Using Mangomint's built-in phone system, Mira can book, reschedule, and cancel appointments. She can share general business information, like hours and parking directions, collect deposits, and walk clients through your menu so they feel confident choosing the right service.

Visibility and Control

You and your team always have complete control over Mira. Nothing she does is unprompted or secret. She works in the Inbox alongside the rest of your team, so you can see every message she sends to your clients.

Mira knows her limits. If she doesn’t know an answer or is unable to handle a conversation, she alerts your team. You can provide her with the correct information so she can continue the conversation, or you can take over and provide the information yourself.

Training and Guidance

Like any good employee, Mira gets better with training. If Mira responds with a word you don’t like, provides the wrong information, or uses a tone that is too serious (or too playful), you can privately message her in conversations so she can immediately adapt and improve for the future.

The more feedback you give to Mira, the better she is with your clients.

Mira responds immediately, giving relief to salon and spa owners

"When I saw her book an entire service with a new client, and every single response was exactly how I would have responded, I knew this was going to be awesome." - Melody, Owner, Olive Grace Collective

Do I need an AI receptionist like Mira?

Salons, spas, and other beauty businesses hire Mira to manage their front desk because she works around the clock, speaks to clients exactly how you would, understands her limits, and immediately knows everything about your business.

Mira might be the perfect fit for your business if you are:

  • Experiencing large call or text volumes

  • Responding to messages later than you’d like

  • Losing new clients because of missed messages

  • Running your business without a front desk person

  • Looking to support your front desk person with additional help

How can I get Mira?

Mangomint is the backbone of Mira. She’s built natively into the platform, so you cannot hire her if you’re not a Mangomint customer. Once you’re launched with Mangomint, you can add Mira to your account.

Remember! Mira’s knowledge comes from Mangomint, but her personality, voice, and special flare all come from you.

Head to meetmira.com to get started.

Frequently Asked Questions

  • Link copied
    What is Mira?

    Mira is Mangomint’s 24/7 AI receptionist for the beauty and wellness industry. She handles front desk tasks like scheduling and client communication, so you can save time, book more appointments, and respond to clients faster.

  • Link copied
    What is an AI receptionist?

    An AI receptionist is an AI agent that handles front desk work, such as answering client calls and texts, booking appointments, and sharing business information. Mira does this around the clock and works from your own Mangomint data, so her answers reflect your services, policies, and clients.

  • Link copied
    Does Mangomint have an AI receptionist?

    Yes. In October 2026 Mangomint launched Mira, the 24/7 AI receptionist for beauty and wellness.

  • Link copied
    What can Mira do for my salon or spa?

    Mira can answer incoming calls and texts 24/7, book new appointments, cancel and reschedule appointments, create new client profiles, manage waitlist notifications, share general business information, like hours and parking directions, walk clients through your service menu and help them choose, collect deposits for certain services, ask for Google reviews after appointments, and more.

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    Can Mira answer phone calls, or only texts?

    Both. Mira answers incoming calls and texts using Mangomint’s built-in phone system.

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    Is Mira only for salons?

    No. Mira was built for the whole beauty and wellness industry, including salons, day spas, med spas, massage studios, tattoo shops, and more.

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    Does Mira know my clients and my business?

    Yes. Mira’s knowledge comes from Mangomint, so she knows your services, your policies, and your clients, including the services they’ve received and the products they’ve purchased. Her personality and voice come from you.

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    Can I see what Mira says to my clients?

    Yes. Mira works in the Inbox alongside your team, so you can see every message she sends. Nothing she does is unprompted or secret, and you keep full control.

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    What happens if Mira doesn’t know the answer?

    Mira knows her limits. If she can’t answer a question or handle a conversation, she alerts your team. You can give her the right information so she can continue, or take over the conversation yourself.

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    Can I train Mira to sound like my brand?

    Yes. If Mira uses a word you don’t like, gives incorrect information, or sounds too serious or too playful, you can message her privately in the conversation. She adapts right away and applies the feedback going forward. The more feedback you give, the better she works with your clients.

  • Link copied
    Can I use Mira if I’m not a Mangomint customer?

    No. Mira is built natively into Mangomint, so you need to be a Mangomint customer. Once you’ve launched with Mangomint, you can add Mira to your account.

  • Link copied
    How do I get started with Mira?

    Visit meetmira.com to get started.

  • Clara Winter
    Clara Winter is the beauty and wellness writer at Mangomint. She uses her Psychology degree, UX design training, and digital marketing expertise to craft thoughtful, human-centered content that helps salon and spa owners grow their businesses. Fun fact: Clara knows her esthetician’s coffee order by heart and brings it to every appointment.

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